Coordinating Chaos: ChatOps for Human People
Wednesday, 3:15 PM EST - SEA WATCH
We have systems that can tell us in some amount what's wrong with them, but the sheer volume of data, and the sheer volume of systems, make it so that we can't do anything useful with (all of!) that information.
In this talk, Josh and Laine will talk about “wise alerting” to try to understand what both Dev and Ops teams (along with architects and dev/ops management, and even business units) REALLY need to know, along with an overview of their definition of ChatOps, or the idea of systems interacting with people via the chat platforms they use. They'll walk through how to think about parsing and forwarding alerts for maximum efficiency and action-ability, and how to build community via these typically confusing bits of data.
About Laine Minor
Laine has been a developer, a technical lead, a stay at home mom, and an IT architect – and that last was a broad enough title that it let her do both technical things AND cultural things.
She realized then that that was her most favorite place to be, in that in-between place of technology and culture.
She also learned that enabling people and organizations is HARD work, and that explaining that in-between place can help.
More About Laine »About Josh Smith
Josh has been in in IT for 15 years, as a developer, lead dev, tech lead, architect, and enterprise architect. He's worked on big teams, small teams, and been on a team of one. In the process of all of this, he's learned a ton, and he loves to mentor and share that information.
He also loves strategy – laying out plans and figuring out dependencies, which order to do things in. Included in this is a deep love of the complicated business + people + culture + tech (especially tech that makes people's lives easier) of IT strategy.
More About Josh »