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Wed Dec 15 · 3:15 PM SESSION #48221

Coordinating Chaos: ChatOps for Human People

Laine Minor
Laine Minor
IT & HUMAN ARCHITECT
01 / ABOUT THIS SESSION

We have systems that can tell us in some amount what's wrong with them, but the sheer volume of data, and the sheer volume of systems, make it so that we can't do anything useful with (all of!) that information.

In this talk, Josh and Laine will talk about “wise alerting” to try to understand what both Dev and Ops teams (along with architects and dev/ops management, and even business units) REALLY need to know, along with an overview of their definition of ChatOps, or the idea of systems interacting with people via the chat platforms they use. They'll walk through how to think about parsing and forwarding alerts for maximum efficiency and action-ability, and how to build community via these typically confusing bits of data.

02 / SESSION DETAILS
FORMAT
90-minute session
ROOM
SEA WATCH
All signal.
Zero fluff.
DECEMBER 13 - 16, 2021 · OPAL SANDS RESORT · CLEARWATER, FL