Data-Driven Retros in Practice

How does your team decide what's the most important problem to solve?

When we ask a question like “what's the biggest problem?“, it doesn't mean the biggest problems will come to mind. Instead, we're biased to think about what's bothered us most recently, annoyances, or pet peeves. It's really easy to spend tons of time working on improvements that make little difference.

But what if we had data that pointed us to the biggest problems across the team?